Managing Requests and Offers

When a buyer wants one of your programs, they send a request. You respond with an Offer.

What a request contains

The buyer's dates (or flexible dates)

Number of travelers

Their maximum budget per traveler, in your program's currency

What they'd like to adjust, plus their notes

You'll get an email when a request arrives, and it appears under Requests in your dashboard.

Sending an Offer

From the request, create an Offer with your price, currency, inclusions, exclusions and terms. You can save it as a draft first. The buyer can accept it, ask for a revision, or decline.

Response time

Aim to respond within 48 hours — buyers are told to expect an Offer in that window, and fast responses win more often.

If a request isn't a fit

It's better to say so quickly than to go silent. Reply with what you can offer instead, or decline.

Still have questions?

Contact Support →